ORDER INFORMATION

To Order, Contact:


Chip Taylor Communications, LLC
2 East View Drive
Derry, NH 03038
Toll Free Orders (U.S.):
800.876.CHIP (2447)
Phone: 603.434.9262  Fax: 603.432.2723
On-line email:  chip.taylor@chiptaylor.com
Federal ID #: 02-0381570
Celebrating Our Silver Anniversary @ www.chiptaylor.com - With You!

1. CUSTOMER SATISFACTION IS 100% GUARANTEED!
Our primary goal is to assure your satisfaction with every order.
We guarantee you will obtain the best price and the proper license for every title you order.


2. PRICING
Pricing is based on A) the MEDIA FORMAT and B) the LICENSING you wish to order:

A. MEDIA FORMAT OPTIONS:
1. DVD - CTC has enhanced each DVD with an interactive Menu and Chapter Points.
2. Combo DVD - CTC has combined a number of programs onto longer-playing DVDs.
3. DVD Box Set - CTC offers individual and/or Combo DVDs in space-saving 3-, 4-, 5-Disc Sets.
4. Digital File - Windows Media Player (WMV); QuickTime (MOV); Mpeg 1; Mpeg 4 are available.
5. VHS
6. DV CAM Digital Tape
7. Beta SP Tape
8. S-VHS Tape
9. Audio CDs
10. CD ROM
11. ¾" Video
12. PAL, Secam

B. LICENSING OPTIONS:
1. Educational Licenses
A. Single-Educator Use
B. Single-Site (1-Building) Use
C. Multi-Site Lending Rights
2. Library Licenses
A. INTRA-Library Loan - Limited Lending to patrons within Library System only.
B. Full-Use License - Includes Public Performance Rights and/or Inter-Library Loan (ILL).
3. Home/Personal Use License
Note: Pre-Paid orders only with Master Card, Visa, Check, Money Order, or PayPal.
4. Digitization and/or Digital Streaming License
Note: Streaming Rights available for Password-Protected sites.
5. DVD and/or Video Duplication License
Note: Limited and Unlimited licensing available for duplication.
6. Closed-Circuit TV (CCTV) License
Note: CTCV is a televised transmission within one building or campus, not open to public audiences.
7. Educational Broadband Service (EBS) License
Note: EBS is a fixed transmission license for non-profit educational entities only (formerly ITFS).
8. Educational Public Access TV (EPATV) License
Note: EPATV is an educational transmission open to school and public audiences.
9. Open Cable/Commercial TV (OCTV) License
Note: OCTV is a televised transmission open to public audiences.

3. ORDERING
A. Determine which TITLE(S), MEDIA FORMAT and LICENSE you want to order.
B. Call Toll Free 800.876-CHIP (2447) in the U.S.; 603.434.9262 for International calls or e-mail CTC anytime.
C. A CTC sales' representative will assist you with your order.
D. CTC accepts Purchase Orders, Master Card, Visa, Check, Money Order, or PayPal
Note: PayPal payment is transferred within customer's PayPal account to chip.taylor@chiptaylor.com
E. Shipping & Handling:
1. (U.S.): 1 Item @ $6; 2 @ $5 per; 3 @ $4 per; 4+ @ $3 per; 8+ @ $2 per; 20+ @ $1.00 per
2. For International Rates: e-mail CTC anytime.

4. VALUE-ADDED SERVICES
A. FREE REPLACEMENT for damaged DVD or VHS (Time Limited Warranty).
Note: Customer agrees to cover return shipping charge.
B. Discount Given on Shipping and Handling for Quantity Orders.
C. Silver Anniversary Discounts are now in effect.
For details call Toll Free 800.876.CHIP (2447) or e-mail CTC anytime.
D. Save with Combo DVDs and with DVD Box Sets
Note: CTC offers the money-saving and space-saving option of ordering Combo DVDs and DVD Box Sets for many of our programs.
Combo DVDs and Box-Set information is indicated within each Series' and Titles' description when available.
For details call Toll Free 800.876.CHIP (2447) or e-mail CTC anytime.
E. CHIPSCLIPS - 10,000+ Digital Clips for Streaming are available! For details call Toll Free 800.876.CHIP (2447) or e-mail CTC anytime.
F. Quantity Purchase Bonus Option 1: FREE Hardware Bonus (i.e. DVD Players, Computers, TVs, etc.) For details call Toll Free 800.876.CHIP (2447) or e-mail CTC anytime.
G. Quantity Purchase Rebate Option 2: FREE Rebate Bonus (i.e. Vouchers, Scholarships, etc.) For details call Toll Free 800.876.CHIP (2447) or e-mail CTC anytime.
H. Custom-Made Proposals for matching Curriculum Areas or State Standards are available upon request. For details call Toll Free 800.876.CHIP (2447) or e-mail CTC anytime.
I. FREE Preview for Purchase consideration (for authorized customers.) For details call Toll Free 800.876.CHIP (2447) or e-mail CTC anytime.
J. Double Discounts for customers who retain preview(s) - On-Approval. For details call Toll Free 800.876.CHIP (2447) or e-mail CTC anytime.
K. MARC Records available. For details call Toll Free 800.876.CHIP (2447) or e-mail CTC anytime.

5. KEY TO ABBREVIATIONS
A. Education Audience Levels:
P = Primary
I = Intermediate
J = Junior High or Middle School
S = Senior High
C = College
A = Adult
B. Library Audience Levels:
PI = Children's
JS = Young Adults
CA = Adult

B. Additional Terms:
(cc) = Closed-Captioned
(oc) = Open-Captioned
RR = Re-Release
REV = Revised Edition
DR = DVD Release

CL = Classic
Note: CTC is proud to preserve Classic programs.
Digitally Re-mastered/DVD Release year is shown (i.e. 09DR/CL); if original analog release/copyright date is required, contact CTC.

6. COPYRIGHT TERMS
All information, including text and graphics found on CTC's web site, are protected under terms of Copyright. Customers are granted the authority to copy text and/or still images for cataloging purposes. Any other use must be granted in writing by Chip Taylor Communications.